Privacy Policy

1. Who we are

This Privacy Policy explains how ORANGEY PTY LTD, referred to as “Orangey”, “we”, “us”, or “our”, collects, uses, stores, and protects personal information.

2. Information we collect

We may collect your name, business name, email address, phone number, billing details, website details, brand assets, project information, messages you send us, and information needed to provide our services.

3. Payment information

Payments are processed securely through Stripe. We do not store your full card number on our own website. Stripe may collect and process payment information under its own privacy and security terms.

4. How we use information

We use information to provide website, design, domain, hosting, business card, support, billing, communication, fraud prevention, and business administration services.

5. Sharing information

We may share information with service providers needed to run our business, such as Stripe, domain registrars, hosting providers, email providers, analytics tools, accountants, legal advisers, and other trusted suppliers.

We do not sell your personal information.

6. Website and analytics

Our website may use basic analytics, cookies, logs, or similar technologies to understand website performance, improve our services, and keep the website secure.

7. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. No online system is completely secure, but we aim to use sensible safeguards.

8. Access and correction

You may contact us to request access to personal information we hold about you or to ask us to correct inaccurate information. We may need to verify your identity before responding.

9. Retention

We keep personal information only for as long as needed for our services, records, legal obligations, accounting, dispute handling, and legitimate business purposes.

10. Overseas services

Some service providers we use may store or process information outside Australia, including cloud, payment, email, analytics, hosting, and software providers.

11. Complaints

If you have a privacy concern, contact us through the contact details listed on our website. We will try to respond within a reasonable time.

12. Changes

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the latest update date.

13. Contact

For privacy questions, contact ORANGEY PTY LTD through the contact details listed on our website.